Cookie Policy

Last updated: January 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and improving our services.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

  • • Authentication and login status
  • • Session management
  • • Security and fraud prevention
  • • Load balancing

Performance Cookies

These cookies collect information about how visitors use our website, helping us improve performance and user experience.

  • • Page load times and performance metrics
  • • Error tracking and debugging
  • • Usage analytics and statistics
  • • A/B testing and optimization

Functional Cookies

These cookies enable enhanced functionality and personalization.

  • • Language and region preferences
  • • Form data and user inputs
  • • Customized content and recommendations
  • • Chat and support features

Marketing Cookies

These cookies track your activity across websites to deliver targeted advertising and measure campaign effectiveness.

  • • Advertising personalization
  • • Conversion tracking
  • • Social media integration
  • • Remarketing and retargeting

Third-Party Cookies

We use several third-party services that may set their own cookies:

  • Google Analytics: Website traffic analysis and user behavior tracking
  • Google Ads: Advertising and conversion tracking
  • Facebook Pixel: Social media advertising and analytics
  • Hotjar: User experience analysis and heatmaps
  • Intercom: Customer support and communication

Cookie Duration

Session Cookies

These temporary cookies are deleted when you close your browser. They're used for essential functions like maintaining your login status during a session.

Persistent Cookies

These cookies remain on your device for a set period (typically 30 days to 2 years) or until you manually delete them. They remember your preferences and settings across multiple visits.

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

  • • Block all cookies or specific types
  • • Delete existing cookies
  • • Set preferences for future visits
  • • Enable private/incognito browsing

Opt-Out Links

You can opt-out of specific tracking services:

Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

  • • Some features may not work properly
  • • You may need to re-enter information
  • • Personalization will be limited
  • • Analytics data won't be collected

Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly to stay informed about our use of cookies.

Contact Us

If you have questions about our use of cookies or this policy, please contact us at:

Email: privacy@rooftracker.com
Phone: 248-608-4031
Address: 120 W 4th St, Rochester, MI